GM employee crashes customers ZL1, refuses to pay

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GM employee crashes customers ZL1, refuses to pay

By teal_dx
- Thu Jan 16, 2014 3:46 pm #341442 Here's a shitty story...
On Sunday, December 15, 2013, my prized 2012 Camaro ZL1 took its last breath at 4:47 pm. The car was at the dealer in Georgetown, DE for paint issues (under warranty). It had been locked in the service bay over the weekend. On Sunday afternoon, an employee of the dealership (service writer) entered the locked building, removed the keys to my car from the service department, and went on a joyride. The car was totaled when he lost control and sheared off a telephone pole.

The dealership informed my wife and I on Monday morning at 9:00 a.m. of our loss. Yes, they waited over 16 hours to tell us about our car. I am sure they discussed the incident with their attorneys prior to calling us.

It is now Friday, the car has been officially totaled by the insurance company, and the dealership is telling us it is not their problem. They even refuse to provide my wife and I (and our insurance company) with their insurance information.

I traded in my 2011 SS2 Camaro and sold my 1969 Camaro SS in pristine condition to buy the ZL1. I will never be able to afford another new ZL1, and basically I don't think I should have to be put in the position to have to buy a new one. We trusted the dealership to use vigilance while our car was in their possession. We can't even have charges pressed against their employee for theft because the car was not in OUR possession when stolen.

Something about this whole thing just doesn't seem right. What would you do if this was your baby?

Full thread with pics:
http://www.camaro5.com/forums/showthread.php?t=333504



pics:
http://www.camaro5.com/forums/picture.p ... eid=115249
http://www.camaro5.com/forums/picture.p ... eid=115253
http://www.camaro5.com/forums/picture.p ... eid=115252
http://www.camaro5.com/forums/picture.p ... eid=115251
http://www.camaro5.com/forums/picture.p ... eid=115250
Last edited by teal_dx on Thu Jan 16, 2014 4:03 pm, edited 1 time in total.
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By teal_dx
- Thu Jan 16, 2014 4:03 pm #341443 The most recent update from the OP:
http://www.camaro5.com/forums/showthrea ... ost7320923
The latest in the saga of the totaled ZL1 #1635...

The dealer was supposed to be finding me a 2013 ZL1 new. They agreed (or so I thought) that it would be for the best since buying a used one (yes, ME BUYING from them) could only lead to problems down the road.

I have been patient. I finally got a call on Monday (1/6) to come over to look at the car they "found" for me. They were sure I would be pleased. Imagine my surprise when the car they "found" turned out to be a trade-in on a new Stingray. The car was a 2012 ZL1, black like mine, but with a sunroof (which I do not want), 34% more miles than mine, new tires (why did it need new tires at 13,588 miles?), different wheels than mine, non-Chevrolet emblems front and back, and tinted windows. Also absolutely NO documentation on the car, even though I was told the car had more documentation than mine.

I was not even told the mileage on the car until I went out and sat in it for myself. Amazing that we had to go over all the figures first. And yes, I was to buy this car from them. They did offer $4K "feel good" (their words, not mine) money to buy the correct emblems and rims. However, nothing was mentioned about a lower price for the higher mileage.

My wife and I just were not that happy with the car. We offered a counter-offer and let the dealership for them to discuss our proposal.

When we got home last night, we discovered through this forum (thanks, guys) that the car was a TWO owner car, not a one-owner car like we were told. We also found out that the car was hit 3 days after the original owner purchased the car. WE paid $55 for a CarFax report--the dealer didn't even offer that for us. They did have some other report, but it wasn't a CarFax.

So they were basically trying to SELL us a 2-owner vehicle that had previous body damage, along with tinted windows, incorrect emblems, more mileage, the apparent need for new tires, and heaven only knows what else.

They called today to tell us that their original offer to buy THAT car from them was ALL they were going to (or willing to) offer. Take it or leave it. We really did not want a twice-used car with no documentation and do not feel it was a reasonable replacement for our show-winning, pristine, fully documented car with much less mileage.

So folks, almost a month later, I am still making payments on a car I do not have, and certainly cannot drive. And the dealer is unwilling to step up and "do the right thing."

I have retained an attorney, but really, why should I have to pay attorney fees when I am the innocent party in all of this. I did not ask for my car to be stolen by a dealer's employee.

The dealer is upset about the negative press they have received, yet they seem unwilling to do anything to remedy the situation.

I guess they will get what they deserve, even if I do not get what I fully deserve (my car replaced at no expense to me).

If this hadn't actually happened to me, I don't think I would have believed it.
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By jred
- Thu Jan 16, 2014 8:27 pm #341458 Dude i would of burn that dealership down to the ground! or pay some bum to do it for me.....thats insane
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By lalo
- Fri Jan 17, 2014 2:05 am #341462 Damn that freakin sucks like jred said i would burn that shit down

By HeikDiesel
- Fri Jan 17, 2014 2:03 pm #341486 How is that dude so calm when he writes that? I'd make sure that dealership did not sell one single car until I got my car "Back"
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