computer guru's, freezing issue!

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computer guru's, freezing issue!

By Method
- Fri Jan 22, 2010 2:56 am #170205 I have a question. last weekend, i brought my home server up from the basement, needed to updated things, i have a belkin monitor switch where i can plug two computers and use one monitor. anyway my main computer was working fine before this. i disconnected the video cable, and the keyboard and mouse connections and hooked them up to the monitor switch. plugged everything into my server. so now i have two computers hooked up to one monitor. well, my main computer, there is no video coming thro, i tired restarting, switching straight thro video cables. came up with an answer that my vid card is fubar. continued to re-set up my home server and take it back downstairs.

i hook everything back up to the way it was before, without a switch, and im still not getting any video coming out. i had an ati x700 radeon agp video card. i went and got a new one a ati hd 4650. well since i installed it i can now get video on the monitor, but shortly after windows boots up the computer freezes and i am not able to do anything, not ctrl alt del, able to move the mouse anything. i havn't even had a chance to install the drivers for it.

i tried going into safe mode, and when i choose the user the computer freezes.

the old vid card was x700 agp 8x 128mb.
the new one is ati HD 4650 agp 8x 1GB DDR2
is this causing a major issue, or is there something else thats going on?

i forget what kind of motherboard i have, i can't even check it with out the comp freezing. i motherboard doesn't have onboard vid, so i can't even plug the monitor into it to fix things.
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By Apexracing
- Fri Jan 22, 2010 5:06 pm #170335 a few questions. first are you sure your new card is compatible with your main board? secondly what power supply do you have. and what os are you running.


video cables should never just be swapped when the computer is powered up, this is not a hot swappable cable. i see your problem being that your old card fried, and either your agp port suffered damage, or your old card just went sour and your current power supply cannot power the new card, which is the most likely case.

By Method
- Sat Jan 23, 2010 1:17 am #170467
Apexracing wrote:a few questions. first are you sure your new card is compatible with your main board? secondly what power supply do you have. and what os are you running.


video cables should never just be swapped when the computer is powered up, this is not a hot swappable cable. i see your problem being that your old card fried, and either your agp port suffered damage, or your old card just went sour and your current power supply cannot power the new card, which is the most likely case.


your first question, thats what im trying to find out, im trying to find out my mobo to see what kind agp port it is. if is compatabile with the vid card.

i never swapped the vid cables with the power on, my power supply is a coolmax v-500, it is a fairly new power supply, installed it 4-5 months ago. im running xp pro.
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By Apexracing
- Sat Jan 23, 2010 7:41 am #170521 im almost positive 500 isnt nearly enough for that video card, what other things do you have in your computer like drives etc

By Method
- Sat Jan 23, 2010 1:48 pm #170542 two hard drives and on cd/dvd drive. i will head out today and look at getting a really big power supply.

what do you reccommend. the one i have is a 500W, is more Amps that i need?
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By 3kkl3sia
- Sat Jan 23, 2010 2:29 pm #170547 i'm with apex, a power supply may be your problem.

also, believe it or not. about 2 months ago i was working on a computer with a simalar problem and it ended up being the OS, the driver supplied for the video card was compatable with windows Vista/7 but because it was new it didn't have support for XP, another way to get you to try to upgrade.

I highly doubt that is your problem, but keep it in the back of your head...

like apex said, there is a chance the card isn't even compatible with your mother board

I'm guessing its the original motherboard that came with the computer, how old is the computer?


EDIT: I have seen power supplies labeled as 500 watt, when they are actually only 250 watts. Check the amperage on the +12V rail that will tell you how much it truely is, if it is a 500W look for a 700-750W, that should do it for you. If you dont care about waiting, newegg.com has some hella deals for power supplies..

By Method
- Sat Jan 23, 2010 3:12 pm #170554
3kkl3sia wrote:i'm with apex, a power supply may be your problem.

also, believe it or not. about 2 months ago i was working on a computer with a simalar problem and it ended up being the OS, the driver supplied for the video card was compatable with windows Vista/7 but because it was new it didn't have support for XP, another way to get you to try to upgrade.

I highly doubt that is your problem, but keep it in the back of your head...

like apex said, there is a chance the card isn't even compatible with your mother board

I'm guessing its the original motherboard that came with the computer, how old is the computer?


EDIT: I have seen power supplies labeled as 500 watt, when they are actually only 250 watts. Check the amperage on the +12V rail that will tell you how much it truely is, if it is a 500W look for a 700-750W, that should do it for you. If you dont care about waiting, newegg.com has some hella deals for power supplies..


i've been all over the ati website, and it says that min. PSU is 400W. on the +12V rail, it says 380W with 18A/16A. im going to get a much bigger power supply and see how it goes.
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By 3kkl3sia
- Sat Jan 23, 2010 3:14 pm #170555 good luck

By Method
- Sat Jan 23, 2010 4:55 pm #170568 well i went and got a 700w power supply, well what do you know. still happening. when the computer first boots up, the little yellow bubble pops up saying that it found a new vga card, then comes up with saying this "microsoft uaa high definition audio bus" i dont have a high def audio device. i have a pci audio card.
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By Apexracing
- Sat Jan 23, 2010 5:23 pm #170573 ok remove your sound card, disable onboard sound if you have it through your bios. if its giving you a specific message then remove that device then boot through safe mode and remove the driver.

By Method
- Sat Jan 23, 2010 6:06 pm #170577 ive removed the sound card, and disabled the onboard sound. still no luck.
am i going to have to reformat my hd? wipe all the drivers off the hard drive. safe mode doesnt work either, it freezes a lot quicker. im fine with reformatting it. there just programs that i have copies of, and all my files are stored on two separate hard drives.
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By Apexracing
- Sat Jan 23, 2010 6:09 pm #170579 do you have another harddrive to boot from? also try booting from your xp disc and try the repair option this only reinstalls windows files it rewrites them and could solve your issue, if it wont even boot from cd you have a serious hardware failure.

By Method
- Mon Jan 25, 2010 1:38 am #170838 i gave up, and just reformatted, had enough of trying to work around.
thanks for the help.
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By Apexracing
- Mon Jan 25, 2010 3:47 am #170871 did it successfully solve your issue
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